Leader's message


In 2017 FCCISL teamed up with S4IG (skills for inclusive Growth) as the strategic implementation partner for up grading skills of existing workforce in the tourism industry in four districts in eastern province. Our main objective is to help tourism related small and medium businesses, which played a pivotal role in the tourism industry, which earned USD 3-5 Bn in 2019.

The other objectives of FCCISL in introducing this blended course module to the hospitality industry are to enhance the skills of the students and providing skillful and potential employees to the hospitality industry, (including women & PWD) and to bridge the existing gap of training and employer demand.

This program initially identified 300 Enterprises and 1200 Trainees for on the job soft skills development with the help of Business Development Advisor, Trainers and Assessors. All trainees were assigned with activity-based training designed by specially recruited team of experts who did a wonderful job very systematically and scientifically.

Finally, it was a great effort by FCCISL and its member chambers in eastern Province. We are confident that the followers of this program will be able to increase their job prospects in Sri Lanka and worldwide thereby increasing the income and job security.

We are also happy to note that this course provides a better career path (Hospitality Basic Skills Multi-Tasker course – Advance Multi-Tasker course) and a national level recognition.

We hope despite the impact of COVID19, which is largely considered as a temporary phenomenon by many this skill-upgrading program would motivate more potential workers to enter into tourism industry including women. Therefore, it is an encouragement to tourism related business owners to look at the future challenges with confidence.

Due to its success, FCCISL is hopeful of taking this skill development program to other parts of the island in the near future.


Mrs. Shirley Jayawardena

President of FCCISL.